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Is Ordering Online Food Safer for Train Travelers?

by Michael George July 12, 2021
written by Michael George July 12, 2021

Ordering online food in trains is extremely safe for passengers during their journey. It is the most trusted way of getting hygienic and healthy food. Online food booking in trains is safer now than it ever was. 

Given the current pandemic situation, most passengers are skeptical about ordering food online during their journey. The fear of contamination is real and safety has become the main concern. So, passengers are relying on home-cooked foods to survive their long-distance journey. While home-cooked food can surely be healthy, it cannot last for a long time. The shelf life of home-cooked food is not more than 12 hours. 

The pantry cars and platform food vendors cannot be an option. The quality and hygiene of the pantry foods and platform vendors are major concerns. They follow poor safety measures and guidelines.

To solve the food concern during travel, Indian Railways have taken necessary precautions in enabling the safest mode of food delivery. Online food delivery systems or E-catering are the best when it comes to food delivery in trains. Therefore, ordering an online khana on the train is the most reliable option.

There are several food aggregators under IRCTC. Zoop is one of the authorized food aggregators, which is approved by IRCTC to deliver online food ordering and deliver services to passengers on the train. Zoop has partnered with multiple restaurants and cloud kitchens to provide you with different restaurant options to choose from. 

How is ordering online railway food safe for travelers?

Ordering your food online through railway food delivery is the best possible solution while traveling. Here are few reasons why ordering online food can be safe:

No human contact

Online railway food delivery ensures there is absolutely no human contact while delivering the food. The payments are also made online using Google pay, Phonepe, and UPI payment methods. Passengers are encouraged to opt for the pre-paid method whenever they make an order. There is no need to worry about handing cash to the delivery agents. This prevents and minimizes the possibility of human touch or contact. 

Strict guidelines on hygiene

All the food partners are instructed to adhere to the safety guidelines as per the FSSAI standards. Restaurant staff and chefs are properly monitored for any health issues before they start to cook. Restaurants follow regular sanitization. Masks and gloves are made mandatory at all times. Kitchen floors and vessels are frequently sanitized. This helps us in delivering you safe and hygienic food.

Sanitized food delivery bags

The food gets delivered in well-sanitized bags. Bags are sanitized right before and after it is touched to pack foods. Food is packed from a sanitized delivery partner’s restaurant and protected till it is delivered. This way you can be guaranteed that the packages and the food are safe to be touched and consumed.

Quality food from trusted food partners

Gone are the days, when passengers had to depend only on the unhygienic pantry food. With online railway food orders in place, passengers can now enjoy high-quality food from renowned restaurants. Every restaurant is approved and certified by The Food Safety and Standards Authority of India (FSSAI) and the Indian Railway Catering and Tourism Corporation (IRCTC). Each food order is carefully cooked by top chefs. For the quality and variety of foods offered, the cost is very minimal as compared to the traditional food delivery system. Also, you get to taste different cuisines and regional foods at an affordable rate.

Process monitoring

The process of your food order can be closely monitored through the app. Right after you place your order, the food preparation process, estimated time, and food delivery process can be viewed through the online food delivery app. You can also track the location of your order using the online app to check where exactly your delivery agent is.

Well-trained delivery staff

The food delivery staff are well-trained and disciplined. They are properly educated on ways to interact with the passengers and the safety guidelines to be followed. They ensure the food delivery process is contactless. Delivery staff wear masks and gloves at all times to ensure safety and to make sure there is zero contact with the passengers.

Regular temperature checks

All the delivery staff undergoes regular temperature checks and screening. They are frequently monitored for any health hazards. All delivery partners follow the precautions and measures laid by the World Health Organization (WHO).

Customer support

If there are any issues or concerns regarding the food order, they can be solved in no time. There is a dedicated support team to facilitate and streamline the process and to help the passengers. If there is anything wrong with your order or food, you can claim a refund using the app. Support team will get in touch to provide utmost guidance.

Tie-up with trusted food partners

Every restaurant/cloud kitchen is thoroughly verified and approved by IRCTC. The food menu, the restaurant space, and the kitchen are all taken into consideration before it gets approved to be listed as a restaurant. Hence, the online delivery system has the most trusted food partners.

Wide range of food options

Online food delivery systems offer a plethora of food options. You need not worry about sticking to random food available at pantries. You get to choose foods as per your likes and preferences. You can also make special food requests if you are allergic to specific food items. Boiled milk for kids can be delivered. Sugar free snacks and deserts, fast foods for your cravings are also made available.

Why depend on unhygienic food? when online railway food delivery wholeheartedly works towards giving you a hassle-free experience. You can get your favorite food delivered with ease, without having to compromise on the quality. By ordering online you not only protect yourselves but also others by following social distancing. With no doubt, ordering food online is the safest choice for travelers. So book your meal on the train online for your next journey. 

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